Customer Testimonials
Excellent purchasing experience! Would definitely buy from them again!!
Excellent staff very helpful answered all my questions and I will purchase another vehicle from them
I have been doing business with Aristocrat for many years and not once have I been disappointed their entire team is great
Awesome sales team. I really enjoyed buying my car from Aristocrat. They are detailed in their delivery as promised.
Brian was extremely helpful and was able to get me the exact car I wanted
Great service from sales associate Joe. Very thorough, friendly, followed up. Very easy to work with.
I purchased a battery yesterday and the young man who waited on me was Elijah. He was very personable and after loading the battery into my car, told me that if if I would bring the old battery back they would dispose of it. It was very much appreciated as I wasn't sure what to do with it. Give that young man a raise; he may one day wind up owning the establishment!
Best experience EVER! I was taken great care of and feel like a made a friend along the way with sales associate Joe! Loving my new car too!!
Great selection, always friendly, Marty has sold us several vehicles, he makes it fast, easy and fun. I suggest asking for him for your next purchase.
Excellent, skilled, nice, great, fantastic, supurlativly spectacular customer service in the Sales and Service departments
Great customer service in the sales and service departments!
Had a wonderful experience with this dealership especial my salesperson Bryan Gleason, which made my experience go very smoothly. I special ordered my car and he kept me up to date on the progress and made sure I had everything I needed. When the car came in he walked me through the whole process and how to use all the features that the car had to offer. I would recommend anyone looking for a luxury car to please visit this dealership first and ask for Bryan.
Recently purchased a 2023 Range Rover Sport from Joe Mortallaro! Joe's attention to detail and commitment to customer satisfaction are clearly evident, and it is clear that he takes great pride in his work. His expertise in the industry is impressive, and he goes above and beyond to ensure that his clients are fully satisfied with their purchases. In addition to his knowledge and expertise, Joe also has an incredibly friendly and personable demeanor. He takes the time to listen to his clients and understand their needs, and he always goes the extra mile to ensure that they are completely ...
Aristocrat lived up to its high standards in sale and delivery of my Porsche Macan
Prompt, intuitive and kind to answer my numerous questions about the vehicle. Ryan could not have been more pleasant to work with and I'd be happy to ask his advice in the future.
Aristocrat Motors - exceptional dealership. Dealership is well kept and clean. Customer service is excellent. Made us feel welcome and special!!
Donnie Hick, this is a very first time I have a great service dealing with him very nice guy and listen very carefully what he wanted to have his or her car done to be completed. He really cares about all the customer . I've never met a person as friendly and accommodating like him. I'm impressed and satisfied with the way he treated me. I highly recommend him.
very helpful in answering questions and help finding the right car no pressure sales very friendly staff
Excellent customer service, communication, and attention to detail from top to bottom. Took my Porsche in for an oil change and check engine light. Joe Sauceda and his team diagnosed the problem and had it fixed promptly as well as taking care of a few recall issues while they were at it. They quoted me one price for the repair but it wasn’t as entailed as initially thought, so I was delighted when the bill was half the original estimate. That is honesty and integrity. The very best part was my car being returned in better condition than when ...
Bill Wilkerson was fantastic to work with throughout the order and delivery of our new Porsche. He was always available for questions and was patient with my routine status checks. The day of delivery went smoothly from the unveiling of the car through the paperwork. Easily the best car buying experience we've had. Don't hesitate to check out Aristocrat when you're ready for a new car.
This is the second 300 C Mercedes Benz I have purchased from Aristocrat I loved my last car and am excited with all the new updates of my new car. Bill Vaughan couldn't have been more helpful
First time buying a Porsche. We enjoyed the experience and was very happy dealing with JC Cobbins. It was not a high stress approach and we really appreciated that.
This is my first Range Rover Velar. I absolutely love it! The team was really awesome to work with! JC was great!
This is my first Mercedes-Benz and I couldn't be happier with my new car and the exemplary assistance from Julie Langton (Aristocrat Motors). I had never "built a car" before but she walked me through the entire process to get exactly what I wanted. When it arrived Julie was there to be sure everything was as I ordered. Then Jesse Little (Mercedes-Benz of KC) spent so much time explaining all the new features that came with a Mercedes. Everyone has been so kind, followed up to be sure things were going well and making me feel like ...
This is my first Mercedes-Benz and I couldn't be happier with my new car and the exemplary assistance from Julie Langton (Aristocrat Motors). I had never "built a car" before but she walked me through the entire process to get exactly what I wanted. When it arrived Julie was there to be sure everything was as I ordered. Then Jesse Little (Mercedes-Benz of KC) spent so much time explaining all the new features that came with a Mercedes. Everyone has been so kind, followed up to be sure things were going well and making me feel like ...
Travis got the CLS550 back on the road and roaring once again! They fixed my car in 2 days and its a beast again! Thank you aristocrat and staff! P.S To the weenie under me. Next time dont buy a girls car!
For over 14 years we have purchased cars and obtained excellent service from Aristocrat Motors! Bill Wilkerson helped with our new Porsche purchase. He was very helpful, honest and straight forward. Jerry and Lorraine Brant
I recently bought a 2016 c300 from the Land Rover jaguar department. Upon arrival I was greeted by the front desk lady who took care with great hospitality before I purchased my car. The salesman JC helped me greatly through the process as it’s the first time in the dealership. The car has done me well and they have taken care of the services to make it run great. The staffing there is great and really nice to work with during my purchase and services
About 2 years ago I bought a used Smart Fortwo pure. I have been happy with the car, and never understood why some place’s rated it so poorly. I come here as they are a former smart car dealer. They have the equipment, and technicians trained to work on it.
I am so happy with my new Alfa Romeo. Joe at Aristocrat was exceptional to work with. He provided world class service and communication and made the transaction easy! Joe was also accommodating, considering we purchased the vehicle from St. Louis. I was unhappy with the dealership in St. Louis and Joe made it worthwhile to purchase in the KC area. I will absolutely purchase another vehicle from Aristocrat and I highly recommend them!!
Just bought an awesome suv from my salesman Marty, I would recommend this dealership to anyone looking to get good trade value and talk with honest salespeople they conduct business to the upmost highest level thank you for helping me through the whole purchase process!
Great experience. I purchased a new vehicle from out of state and the Aristocrat team made it a seamless transaction. They even assisted me with arranging the shipping of my new Maserati, Joe and Jay were great to work with on the purchase. I would highly recommend Aristocrat Motors!
Bryan Gleason was extremely helpful in my purchase and patiently showed me how to use car and its various equipment.
Rodney and Joe S. in the Porsche service department we’re amazing. I’d highly recommend them to friends and family.
Moe Kahn was extremely helpful in getting me into the exact vehicle that I wanted. Rob in the finance dept was a pleasure to work with as well. In all the years I have bought from dealers I have never been treated with such dignity and respect.The people and cars here are impeccable. Satisfied customer for life, will be doing bussiness again on my next Porsche purchase.
I’ve bought many high end cars and I can honestly say that this was by far the most honest, straight forward and professional dealership I’ve done business with. I live in New Jersey & they contacted a local shipper to get my car here within 48 hours, the car showed up immaculate with a full tank of gas & nice bottle of wine on the seat. I don’t ever leave reviews but this was well deserved. Thanks for all your help. I will be purchasing from here again. -Anthony Bell
JK, Randy, and the entire certified pre-owned team are incredible
JK, Marty, and the entire certified pre-owned team are incredible. They located the exact truck we needed, and then streamlined the purchasing process. No wasted time, just a great experience!
My sales person was Cheryl Law I couldn’t have been happier She was the best I ever had She was very polite,professional & very knowledgeable Wonderful costumer service If I decide to buy another Porsche I will definitely ask for her I will recommend her to all my contacts who want a Porsche
We had great support from the team at Aristocrat Porsche. The sales process was great, no pressure and presented clear option for our vehicle. Highly recommend the Porsche team as they were curious, patient and thorough from presale through delivery and follow up.
we brought our Smart car in, to be checked over, etc. it was finished that day. everyone was so kind and polite. Our Smart had been washed, and we will continue to go to Aristocrat motors. Donnie Hicks was great helping us. chuck and Vickie Forrestal
A big Thank You to Ben J. for assisting in getting a copy of records for our Mercedes! Of course, car dealers are set up to sell cars & service cars, but not necessarily to find a copy of the paperwork that you lost.. Ben went above and beyond to assist with a transaction that didn't even occur at his store! Thanks again Ben!
Very clean car dealer delivered vehicle as promised. Car was detailed and ready even though I was a little early. They do not dissapoint.
The kind and hospitable welcome I received from every single person I encountered at this dealership made me feel like I was in the “right” place the moment I arrived. Although it was the first time that I had ever walked into this dealership, you’d only come away with the impression that I’ve been doing business with this group for 20 years. The back-story here is that once I located the vehicle I wanted to purchase, I drove 600+ miles from my home in the Cincinnati area to this Kansas City area dealership to complete the trade-in and purchase. The ...
Such a class act! Turned in my Jaguar as lease-end was coming up. Madison was wonderful to work with. Not only was the process so easy, but Madison offered to drive me to a competitor so I could pick up my new car. Thanks to Aristrocrat and Madison!
Our 4th purchase from this great dealership. That's hard for me to say since I spent 30 yrs in the business. I'm very particular which dealership I do business with. I want service, as we live 2 hours away. I want to know who I'm dealing with. Both of which my wife and I receive at Aristocrat. Sales Manager David Hughes and Sales Representative Russ Singleton ALWAYS take care of our needs. Well done.
Beautiful facility, service and sales are easy to work with.
Jimmy Carpenter was a great salesman. Was very helpful and a pleasure to work with.
My wife and I were recently traveling out of state in S.E. Iowa in our 2014 ML63 AMG when a “Check Brake Pad Wear” warning message came on. I checked front and rear outboard pads finding the rear pads to be very thin. Knowing we were picking up a U-Haul trailer in Wichita to bring back a piece of furniture with us to Texas, the wise choice was to get the rear pads replaced right away. I called 4 Mercedes dealerships on our travel route between S.E. Iowa and Wichita, and Aristocratic Motors was the only one that had the ...
I stopped at Aristocrat Motors yesterday to purchase two baseball caps with Maserati and Alfa Romeo logos on them. This was an incredible experience from start to finish. I parked in the lot, then went into the Maserati showroom. A gentleman sitting at a desk greeted me and asked if he could be of assistance. I told him that I just wanted to purchase a couple of baseball caps with Maserati and Alfa Romeo logos. He told me that I could purchase those in the parts department and gave me directions as to where they were located. We had a ...
Took my care in due to a flat tire so I was running on my spare. Benjamin did a great job working me in, took it upon himself to fix the tire and didn't charge me for the work as it was a simple fix. They could have easily told me I needed a new tire and I wouldn't have know otherwise. This is the type of honesty you want from your car dealership. Great work by Benjamin!
By far the best vehicle purchasing experience we have ever had. Our sales person Chris, was awesome. He ensured we were taken care of from the start and also followed up after the sale. I would highly recommend purchasing a vehicle here.
I can’t say enough GREAT things about Aristocrat motors! I have purchased 3 vehicles at this dealership over the years. This last vehicle I purchased was a pre-owed BMW. I took my car to Baron BMW and had a horrible experience and will never be going back to that dealership!! Donnie Hicks was my service advisor for years at Baron - now at Aristocrat-and he went over and beyond with my warranty company and always communicated and explained in great detail everything that was being repaired on my X5. I purchased my warranty with Aristocrat but since my vehicle is ...
Overall a great experience. Tony A (sales) and Rob B (finance) were extremely helpful and kind. Professional services as well!
We have been customers since 1997 . We have always received excellent attention and service from Aristocrat Motors Sales and Service departments and staff !
I towed in a 2014 Smart Electric drive because of battery failure. My rep Donnie Hicks was very communicative and helpful throughout the entire process. He went above and beyond, we couldn't believe it. He replaced the entire high voltage battery and has given a whole new life to our family's little smart car. Thank you so much!
We have been a customer for over thirty years. We have owned 4 E series Mercedes. What more can I say?
Matt is an awesome service advisor. He always takes such good care of my car and he is very thorough too. I never have to worry about something not being fixed on my MB. Also, the pick up and delivery drivers are extremely nice, very polite and super friendly.
Matt as always took great care with our G Wagon. He is a great service advisor!!
This was our first experience with this dealership. Very pleased with service as we are not regular customers. Tyler did a good job taking care of us.
We have felt like royalty the whole time we've been dealing with them. All those we've dealt with have appeared to bend over back word to see that we were comfortable with our purchase and well informed as to the transaction and the auto we purchased. Great!
The staff there work diligently to solve the issues and keep your car safe, every time you have concerns.
I now work at the crème de la crème of dealerships in the greater Kansas City area. The reputation preceded itself, but now that I am part of the Aristocrat family, I can tell you firsthand that it is truly is an amazing dealership group. The professionalism and friendliness of the staff is unrivaled and I have been in the industry for the last 20 years.
Derek has always exceeded my expectation when I bring my car in for service. He is friendly, professional and my issues are always resolved quickly.
I love working w Emily. She gets me in and out quickly. Keeps me informed along the way. Very friendly and courteous staff .
Excellent service including the valet ride in rush hour traffic. I could not ask for better service from Travis and all the staff!
Excellent service and really appreciate the valet service in rush hour traffic! Travis was awesome too. Could not ask for a better service experience!
The customer service was excellent and the service on my vehicle was outstanding I do appreciate them working on my pricing and giving me discounts to assure my vehicle will be running great thank you so much aristocrat Mercedes-Benz
Travis, was very helpful. H e seemed to really care that I was a widow and very nervous about getting service on my GLC
Incredible service every time. Derek and the team at Alfa Romeo service go above and beyond.
Matt Minor is great here, handled my service and explained what was wrong with my AC. He made sure I understood exactly what was going on. He even noticed that my key fob was missing the back and replaced that along with a new battery for my key fob. Sometimes the little things just really stand out and I felt taken care of here. I will definitely be a returning customer for service on my Mercedes.
Excellent service as always!
Aristocrat Motors always exceeds my expectations with fast and courteous service for my MB. Travis is a 5 star member of the service team.
Excellent service in all respects. Timely, efficient and well handled. Emily Petermann handled all aspects very well. She explained it all easily and smoothly. She answered all my questions quickly and with confidence. Highly recommend her and the dealership.
This dealership was absolutely fabulous to me. They put a new wiper blade on and took the time to help me understand my GLA better. I didn’t feel like I was just rushed in and out. The service crew was really concerned about getting everything right and making sure I was completely satisfied. I even got a car wash!
Took our E class in for service and Donnie did a wonderful job. He explained what needed to be done. Write up the ticket quickly, got us a loaner and explained everything when we picked up our car.
My most recent experience with the service department was outstanding. I was greeted on arrival, and immediately led to my service tech, Donnie Hicks, who took care of my concerns with the car. I was contacted later in the day to be updated on anything new that the mechanics might have found. I couldn't ask for more!
Excellent service. Professional, courteous, welcoming and quick. Thank you!
The Mercedes service dept at Aristocrat Motors is very thorough with all the work they do on my car. I love working with the service managers as well. Very friendly and knowledgeable people. I would recommend them to anyone. DaveK
Aristocrat provides great service. They know my car and make recommendations to keep it in great shape. Matt Minor has worked with me for years and is a great asset.
I have always been taken care of at Aristocrat. Emily is an excellent service representative.
Aristocrat Motors in Merriam Kansas has exceptional service.The service manager Derrick is very helpful and compassionate.
Emily is great! I came in unannounced and I was taken care of right away.
Always expect great service throughout your ownership and you receive it here at Aristocratic Motors.
The service department efficiently handled my scheduled service meeting all my needs. A loaner vehicle was also provided.
Friendly, professional, and willing to succinctly, and clearly communicate both the diagnosis, and the solution to my cars needs. Yes, a bit more expensive than other dealerships, but the work has always been done the first time the right way. Highly recommended for Mercedes service.
very professional, Donnie did a good job and kept me informed, thanks, see you next time Robin
Knowledgeable, friendly, helpful, and supportive staff. My first service visit and I will continue having my car serviced here! Yes, I am pleased and yes, I will highly recommend this to a friend. Thanks Aristocrat's!
We had such a fantastic buying experience at Aristocrat Motors. Our salesperson, Nicholas, is relatively new to the team. When he didn't know the answer to our question, he would ask another team member or research it quickly so he would have reliable information. He was so appreciative of our business and very easy to talk to. My husband I would highly recommend working with Nicholas.
Easiest place ever to purchase a new or pre owned vehicle! Absolutely would never buy a vehicle from another dealership!!
My new service advisor is amazing! It was just a matter of the right person and I have her
I had been looking for a Defender for well over a year. Working with Bliss was incredibly easy and Rob helped me get out the door quickly. I appreciate how hard the team worked to make the process easy.
We are on a roadtrip from California and needed oil for our Porsche Macan S. The service staff was excellent. Had us back on the road with a clean car in no time!
